Responsible Gambling at Jackbit

Our Commitment to Safe Gambling

Jackbit operates under strict responsible gambling obligations. We take our duty of care seriously and actively monitor player behaviour for signs of harm. Our team is trained to identify at-risk players and respond appropriately. We do not target vulnerable individuals with promotions, and we fully cooperate with self-exclusion requests without delay.

Age Restriction & Underage Gambling Prevention

Jackbit strictly enforces the minimum age requirement of 18 years. We use third-party age verification services to confirm the identity and age of all players. If there is any doubt about a user's age, the account will be suspended pending verification. We strongly encourage parents and guardians to use parental control software to prevent underage access to gambling sites. Recommended tools include:

• GamBan — blocks access to all online gambling sites
• Net Nanny — family-safe internet filtering
• Betfilter — dedicated gambling blocking software

Self-Control Tools Available on Jackbit

We provide a range of tools to help you manage your gambling activity directly from your account:

• Deposit Limits — set daily, weekly, or monthly caps on how much you can deposit
• Loss Limits — restrict the amount you can lose within a defined period
• Session Time Limits — receive reminders or automatic logouts after a set period of play
• Reality Checks — periodic pop-up notifications showing time spent gambling
• Cool-Off Periods — take a short break from gambling without full exclusion
• Self-Exclusion — close your account for a minimum period with no marketing contact

To activate any of these tools, visit your account settings or contact our support team.

Self-Exclusion & GAMSTOP

If you need a stronger break, you can self-exclude through Jackbit directly or register with GAMSTOP — the UK's national self-exclusion scheme. GAMSTOP allows you to exclude yourself from all UK-licensed gambling operators in one step. Self-exclusion requests made via Jackbit are processed promptly. During exclusion, your account will be closed, all marketing communications will cease, and you will not be able to reopen the account until the exclusion period ends.

Recognising Problem Gambling

It can sometimes be difficult to recognise when gambling has become a problem. Warning signs include:

• Spending more money or time on gambling than intended
• Gambling to recover previous losses
• Neglecting work, relationships, or responsibilities due to gambling
• Feeling anxious, irritable, or restless when not gambling
• Borrowing money or selling possessions to fund gambling
• Hiding gambling activity from friends or family

If any of these apply to you, we encourage you to seek help immediately.

Support Organisations & Help Resources

Jackbit supports the following free and confidential organisations available in the UK:

• GamCare — gamcare.org.uk | National helpline: 0808 8020 133
• Gamblers Anonymous UK — gamblersanonymous.org.uk
• BeGambleAware — begambleaware.org | Free advice and support
• Gambling Therapy — gamblingtherapy.org | International online support
• NHS Northern Gambling Service — nhsproblemgambling.nhs.uk

All services are free, independent, and available 24/7.

Our Responsible Gambling Pledge

Jackbit pledges to never pressure players into gambling beyond their means, never target self-excluded users, and always respond swiftly to responsible gambling requests. We regularly review our practices against UK Gambling Commission guidance to ensure we meet the highest standards of player protection. Responsible gambling is not an afterthought — it is central to how we operate.